Home · New Patient

Your first visit, in plain English.

Block out about 75 minutes. Bring your insurance card and your questions. Leave with a clear, written plan — and no pressure to book anything today.

The visit · step by step

Four unhurried steps.

Step 01

Paperwork sent ahead

We email a short medical-history & insurance form 48 hours before your visit. Fill it in at the kitchen table, not on a clipboard.

Step 02

Scan & exam

Low-radiation digital X-rays, an iTero® 3D scan, a comprehensive exam, periodontal and oral-cancer screening.

Step 03

Conversation

Dr. Brown walks you through what he saw — on screen, in plain English. Questions are encouraged.

Step 04

Plan & estimate

A written, prioritized plan with insurance estimates. You leave with a clear next step and zero pressure.

What to bring

A short list. That's it.

  • Photo ID (driver's license or passport)
  • Dental insurance card — front & back if applicable
  • A list of current medications (or photos of the bottles)
  • Recent dental X-rays, if you have them
  • Any specific questions about a tooth or a cosmetic concern
  • Your kids' favorite toy if they're nervous — siblings welcome
A friendly face at Scottsdale Family Dentistry
Insurance walkthrough

How we handle your benefits.

Most PPO dental plans cover two cleanings, one comprehensive exam, and a portion of basic restorative work each year. The details vary plan-to-plan — that's where we step in.

  • We verify your benefits before your first visit
  • We file claims on your behalf — you don't chase the carrier
  • You see your estimated out-of-pocket cost before agreeing
  • Anything over $300 is pre-authorized in writing
  • CareCredit financing for plans that hit their annual maximum
A partial list — please confirm with our front desk
  • Delta Dental PPO
  • Cigna DPPO
  • MetLife PDP
  • Aetna Dental PPO
  • Blue Cross Blue Shield AZ
  • United Concordia
  • Guardian PPO
  • Humana PPO
  • Principal PPO
  • CareCredit financing

Carriers shown for example only — confirm with the practice at (480) 474-4990. Certain DHMO and Medicaid plans may not be accepted.

Anxious about the dentist?

You're not alone — and you're not judged.

Roughly one in three adults reports moderate-to-high dental anxiety. Whether you've avoided the chair for six months or sixteen years, we won't lecture you. We start with the smallest possible step — sometimes just a conversation — and build from there at your pace.

  • Tell us you're anxious at booking — we'll allow extra time
  • Nitrous oxide available for most procedures
  • Oral sedation for longer cases (bring a driver)
  • Hand-signal pause system — raise your hand, we stop. Always.
Comfort-first
75 min
a typical unhurried first visit — exam, scan, and an honest conversation.
Your call
0
pressure to schedule treatment on day one. Take the plan home.
When you're ready

Book your first visit.

Most new-patient appointments are scheduled within a week. Choose any time — we'll confirm by text the same business day.

New-patient slots
Get started

At launch the live booking widget replaces this card. For now, request a visit and we'll call you back.

Request a visit